Shamim:

Wow. You’ve been incredibly helpful. Thank you.

I do have one last item. How can I disable the search recommendations? Even though I have it set up under “Security” that users are unable to message anyone other than the ADMIN, it’s still listing recommendations. Ideally, I would just set “MAX RECIPIENTS” to 0 so the “TO” box disappears. However, if I do that, then I can no longer initiate messages from the ADMIN to my users.

Do you follow that?

Thanks!
Kevin