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Wow. You’ve been incredibly helpful. Thank you.
I do have one last item. How can I disable the search recommendations? Even though I have it set up under “Security” that users are unable to message anyone other than the ADMIN, it’s still listing recommendations. Ideally, I would just set “MAX RECIPIENTS” to 0 so the “TO” box disappears. However, if I do that, then I can no longer initiate messages from the ADMIN to my users.
Do you follow that?