Multiple sending problem email/front end


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  • #46012
    aas.sssss
    Participant

    I have a test site where I’m trying to send to multiple users, and I’m having problems. Let me give you an example to explain better:
    The user PIPPO sends a message to MICKEY and DONALD, and both MICKEY and DONALD receive an email saying there’s a new message.
    In the email sent to MICKEY and DONALD, it’s unclear whether the email was sent to just him or to multiple users (in this case, there are two, but the second isn’t visible). Isn’t there a CC: field I can set?
    Is there a way to add it? It would also work in the email message, for example with a shortcode {{}}
    Also in the email, it comes from the site (OK), but there’s also a reply to: and the sender’s email address. I don’t want it to be visible. The sender’s email address must remain anonymous; they should only be able to communicate with each other via Front End PM.
    The other problem besides the email one is that if MICKEY accesses the BBB.com website, he sees that the message has arrived to him (MICKEY) and to DONALD, but if he clicks “reply”, even if the reply arrives to both, it doesn’t show up, you only see that he replies to the first of the 2 names, and both are only visible when GOD replies, it’s missing from the message history. Can something be done?

    #46016
    Shamim Hasan
    Keymaster

    When sending to multiple recipients we have 2 settings
    settings 1 (default): Same message: All users will receive same message and replies will be visible to all users
    Settings 2: separate message: All users will receive separate message and replies will not be visible to any other users but sender.

    You can change this settings in Front End PM PRO > Settings > Recipients > Multiple Recipients

    And For email, sender email is not visible to any users. Your email is sent from your systems email address. You can use any Email/SMTP plugin to change that.

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