Reply To: Message & Announcement Formatting issue discovered


Home Forums Front End PM PRO Message & Announcement Formatting issue discovered Reply To: Message & Announcement Formatting issue discovered

#13502
STEVE
Participant

Hi @shamim,

I did the plugin/theme conflict test as you suggested and was not able to resolve the issue. This gave me the idea to test another way. I opened an existing message via the UM/Front End PM Pro integration…
mysite-dot-com/profile/user.name/?fepaction=viewmessage&fep_id=1295&profiletab=fep-um
and then opened the same message, but this time bypassing the integration using a direct link to the message on a messages page I setup with the [front-end-pm] shortcode. This is that link…
mysite-dot-com/messages/?fepaction=viewmessage&fep_id=1295

The result of this test shows that messages on the page that bypasses the UM/Front End PM Pro integration and uses the [front-end-pm] shortcode to display messages, does in fact display the messages as they were intended to be displayed with the carriage returns creating new paragraphs. To try to understand why it works on this “Messages” page and not the “Profile” page, I did some investigating.

On the page that utilizes the UM/Front End PM Pro integration, the profile page, when I inspect the code in the web browser, I noticed that the message content is not wrapped in HTML <P> tags.

However, when I inspect the code for the same message on the messages page, not using the UM/Front End PM Pro integration, the message content is wrapped in HTML <P> tags appropriately at each carriage return.

Can you please have a look into this to help understand what could be causing this?

If you would like a temporary login to my site for you to see the actual URLs mentioned above, please let me know and I will get that to you right away.

Thank you