Marcel Olijerhoek
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Marcel OlijerhoekParticipant
Dear Shamim, thankfully everything is working as it should again. Thank you very much, and we hope we can continue to enjoy your Front End Pm Box for a long time to come.
Marcel OlijerhoekParticipantA few months ago, there was a major crash and many things were deleted, yes. It may well be that those tables were deleted at that time. That is beyond my control and ability to do anything about.
Unfortunately, we don’t have a backup from that time.
But if I want to do a clean install of Front End Pm, will it still not work? Are you able to do it?Marcel OlijerhoekParticipantDo you have any idea when you will be starting? Then I can inform the team and make extra backups.
It is a notification from 11 January, after all.Marcel OlijerhoekParticipantHello Shamin, no we don’t have a staging or child website. So you have to do it live. Everybody kwows that there’s work to be done. So it is oke to do it live. Goodluck.
Marcel OlijerhoekParticipantHello Shamim Hasan,
We had to remove Front End because it slowed down the website considerably, so you will need to install the module yourself via plugins.
If you have any further questions, please let me know.A temporary solution is now in place because we wanted to be able to contact each other. It may be deactivated.
I have completed the online form.
Regards.
Marcel OlijerhoekParticipantWe are using version: Front-end-pm-pro.11.4.5 and WordPress 6.9 with theme: Graphene Plus. And no, we didn’t do anything. I don’t use it much myself, so it took a while before I got the notification that everything was empty and no longer working. We also did not see or receive any error messages.
Marcel OlijerhoekParticipantIt’s great that you respond quickly… not.
No message via email either… we pay for the PM box… but it’s very annoying that there’s no response at all. -
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