Marcel Olijerhoek

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  • in reply to: All messages are suddenly empty #46040
    Marcel Olijerhoek
    Participant

    Dear Shamim, thankfully everything is working as it should again. Thank you very much, and we hope we can continue to enjoy your Front End Pm Box for a long time to come.

    in reply to: All messages are suddenly empty #46038
    Marcel Olijerhoek
    Participant

    A few months ago, there was a major crash and many things were deleted, yes. It may well be that those tables were deleted at that time. That is beyond my control and ability to do anything about.
    Unfortunately, we don’t have a backup from that time.
    But if I want to do a clean install of Front End Pm, will it still not work? Are you able to do it?

    in reply to: All messages are suddenly empty #46036
    Marcel Olijerhoek
    Participant

    Do you have any idea when you will be starting? Then I can inform the team and make extra backups.
    It is a notification from 11 January, after all.

    in reply to: All messages are suddenly empty #46035
    Marcel Olijerhoek
    Participant

    Hello Shamin, no we don’t have a staging or child website. So you have to do it live. Everybody kwows that there’s work to be done. So it is oke to do it live. Goodluck.

    in reply to: All messages are suddenly empty #46033
    Marcel Olijerhoek
    Participant

    Hello Shamim Hasan,

    We had to remove Front End because it slowed down the website considerably, so you will need to install the module yourself via plugins.
    If you have any further questions, please let me know.

    A temporary solution is now in place because we wanted to be able to contact each other. It may be deactivated.

    I have completed the online form.

    Regards.

    in reply to: All messages are suddenly empty #46031
    Marcel Olijerhoek
    Participant

    We are using version: Front-end-pm-pro.11.4.5 and WordPress 6.9 with theme: Graphene Plus. And no, we didn’t do anything. I don’t use it much myself, so it took a while before I got the notification that everything was empty and no longer working. We also did not see or receive any error messages.

    in reply to: All messages are suddenly empty #46029
    Marcel Olijerhoek
    Participant

    It’s great that you respond quickly… not.
    No message via email either… we pay for the PM box… but it’s very annoying that there’s no response at all.

Viewing 7 posts - 1 through 7 (of 7 total)