FEP uses first and last name to identify recipients. The directory lists users by first and last name. The search box in mew message to: field lists recipients by first and last name.
When creating new message from message menu, (to: box “type user name”), search will return first & last name of recipient. Because I have some users with same first and last name, both users appear in search box with no way to tell which one to choose.
In order to know which one to choose I have to search by username or nicename. Which means I have to know the username or nicename beforehand.
This is confusing because the person sending a message only knows the recipient by first and last name.
A username/nicename column in directory would help solve problem. All FEP users should know username/nicename associated with first & last name.