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Thank you very much for your detail explanation. I will investigate the issue and if found anything will let you know.
Your issue is for admin email only, can you please check that email address server is ok and does not delay or reject any email? Also if possible keep both admin and subscriber user email in same server and try.
You can use
fep_directory_arguments filter hook to hide users from directory.
“No Parent” means that message itself is a parent message. And if there is a Parent message in that column that mean that email is a reply message of that parent message.