Is there a way to have replies added to a message thread via Ajax rather than a page reload, so it would seem more like instant messaging? If not, is there a function I can use that reloads the page after a reply is submitted, maybe with a delay, so at least the sender can see their message added to the thread?
Which version of the plugin you are using?
Replies are already sent using ajax and added to the thread.
If it is not the case for you, you can check if you are using latest version of the plugin and is there any js error in that page.
I can get it to work if I remove all of my customisations, but it seems to be very temperamental and works 1 out of every 5 tests. Do you have a user facing test site set up so I can figure out if it’s the system or my installation?