Announcement Problems


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  • #6456
    Craig Tucker
    Participant

    I have turned off email and yet the announcement says that 176 emails were sent. They were not. That is a good thing I did not want them to send. But the dashboard should not say 176/176 were sent. So a little glitch to fix there. Perhaps it means that 176/176 messages were posted in the box, but that does not appear to be true either. Announcements are not consistently present in the announcement box. I have posted an announcement and selected which user roles (admin and client) to receive the announcement however, not all are getting the announcement. I have a new client who could view the announcement. I cannot see the announcement on my admin account. And on my personal test account I cannot see the announcement. However, I made a new test account and I was able to see it in the new account. I see that 7 accounts have viewed the announcement so it is showing up but I have no idea who can see my announcement.

    #6471
    shamim
    Keymaster

    Showing email sent feature is added in current version (5.1) first. So it may need some more work. Yes, it shows that all emails are sent if send email is disabled for announcement. I will try to find a way to show correctly or show that email sending was disabled.

    I tested in my test website where i created an announcement and add “Administrator” role. And i see the announcement without any issue. Also investigate the code but nothing found that can restrict view of announcement.
    Please check that your user role is same as what you selected when adding announcement.

    #6508
    Craig Tucker
    Participant

    The appropriate roles are selected. One anomaly may be that I added the administrator role after the first post of the announcement. So perhaps that is an issue.

    #6564
    shamim
    Keymaster

    As you have added administrator role later, You can add announcement normally.
    Let me know.

Viewing 4 posts - 1 through 4 (of 4 total)

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