- This topic has 8 replies, 2 voices, and was last updated 3 years, 11 months ago by .
-
Posts
-
I have been having issues with customers not being able to login as the captcha doesn’t show for them on the site. i hired developers to look at this issue and they eventually found that it is a conflict with the WooCommerce multistep checkout and sent me a screenshot of their debugging which I have attached here.
Can you please take a look at this as I can’t use the plugin if customers can’t order.
Attachments:You must be logged in to view attached files.1. Which version of captcha you are using?
2. Can you recheck your google keys are correct and your domain is set in google recaptcha admin under same keys? (important)
3. Can you send me your website url?Can you create a test purchase and see if you are able to do so?
Can you create a staging site so that i can work on that? Working on live site is dangerous.Can you please install the plugin and add your google keys, but do not check any forms in “Enabled Forms”?
Then let me know.
Also let me know if captcha is working for other forms? Eg. login, register?Did you tried with only domain (without http part)?
If still not possible please give me live site access using https://www.shamimsplugins.com/sensitive-information/
Also let me know if captcha is working for other forms? Eg. login, register?
You need to purchase ‘Advanced noCaptcha & invisible Captcha PRO’ to create topic in this support forum.
If you already purchased ‘Advanced noCaptcha & invisible Captcha PRO’ please LOGIN.