couples of issues


Home Forums Front End PM PRO couples of issues

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • #33812
    Faynah Faynah
    Participant

    hi I grouped all the issues I am facing with the plugin, please have a look, and appreciate your assistance.

    1. I can’t read the messages, when I click on message dropdown, it won’t expand. same for the replies.

    2. (customer) message page, no (unread) bubble on the new message headline. As admin I can see this bubble, but customers can’t distinguished what’s unread and read messages. Please see the attached images. Also, how I change the color/display of the read bubbles?

    3. How to hide “setting” options in customer account

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    #33823
    shamim
    Keymaster

    For no 1 & 2 i need access to your website. Please create 2 accounts (one as admin, anther as normal user) and send using https://www.shamimsplugins.com/sensitive-information/

    For no 3 please follow https://www.shamimsplugins.com/docs/front-end-pm/customization/remove-settings-menu-button/

    #33905
    Faynah Faynah
    Participant
    This reply has been marked as private.
    #33913
    shamim
    Keymaster

    For 1. In your navmenu-addon-for-elementor plugin there is a js error. Please correct that or contact that plugin author to solve that. It will solve this issue.

    For 2. I can see unread bubble for your normal user account. You can log in and see i kept an unread message there.

    #33944
    Faynah Faynah
    Participant
    This reply has been marked as private.
    #33965
    shamim
    Keymaster

    It is very hard for me to debug. My safari (using windows) even do not load your website. it is telling that safari can’t establish a secure connection to the server.

    #33967
    Faynah Faynah
    Participant
    This reply has been marked as private.
    #33981
    shamim
    Keymaster

    Sorry, Still same error.

Viewing 8 posts - 1 through 8 (of 8 total)

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