email notifications are not received


Home Forums Front End PM PRO email notifications are not received

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #44656
    hamed
    Participant

    Hi.

    Messages are sent and received within the site, but no email notifications are received.

    In previous days, When Messages are sent and received, I used to receive emails, but after updating to pro version, I don’t receive emails.

    #44662
    shamim
    Keymaster

    Can you please go to Dashboard > Front End PM PRO > Settings > Emails > Email Sending Interval and change to any other value and save changes. Wait selected amount of time and check again.
    Let me know.

    #44663
    hamed
    Participant

    Thank you for your quick response.
    problem solved.
    Email sending was blocked from the server, so I activated it.

    I use some additional fields in the form.
    I want to display the details of these fields in the email received by people.
    What should I do?

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    #44667
    hamed
    Participant

    What should I do?

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    #44683
    shamim
    Keymaster

    You can add your own email tag to send those information. Please see https://www.shamimsplugins.com/docs/front-end-pm-pro/customization-front-end-pm-pro/add-own-email-tag/

    #44689
    hamed
    Participant

    I saw this page but I don’t understand what to do.
    I want to display the content of the new fields I added to the form in the body of the email.
    For this, which part of the own email tag codes should I change?

    #44696
    shamim
    Keymaster

    You can use like following

    add_filter( 'fep_eb_email_legends', function( $legends, $mgs, $user_email ){
        $legends['custom_tag'] = array(
            'description' => __('Description of this custom tag', 'front-end-pm'),
            'where' => array( 'newmessage' ), //where this tag will be used
            'replace_with' => ! empty( $mgs->mgs_id ) ? fep_get_meta( $mgs->mgs_id, 'cus_fep_activity', true ) : ''
        );
        return $legends;
    }, 10, 3);
    

    Now add {{custom_tag}} in your email template in Front End PM PRO > Settings > Emails

    #44697
    hamed
    Participant

    thank you so much.
    that was perfect.

Viewing 8 posts - 1 through 8 (of 8 total)

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