Email Piping Not Working


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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #9965
    Ryan Galasso
    Participant

    Hello,
    I have followed all instructions but it appears email piping is still not working. I am able to send emails through my website using Front End PM Pro, they are received and replies are coming to the email address used. However, any emails that follow my original email are not being stored as replies in my website. Please help!

    #9991
    shamim
    Keymaster

    Do you receive any error?
    Please give me screenshot of
    1. Dashboard > Front End PM PRO > Settings > Emails
    2. Email which received in your email when you send a message in website
    3. Any error when your reply to email

    #10179
    Ryan Galasso
    Participant

    No errors, the email is sent fine. The only issue is that the email addressed listed as the piping email is where all reply emails are sent and not back to the original user that sent the first email.

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    #10202
    shamim
    Keymaster

    May be i did not understand you correctly.
    Suppose user A send a message to user B in your website. B receive that message in website and in email. B reply that email. That email goes to piping email and also inserted as reply of that message and send email to user A.

    In this which is not happening?

    #10208
    Ryan Galasso
    Participant

    You are correct, except when User B sends the reply email, it only goes to the piping email and not User A nor the website.

    #10228
    shamim
    Keymaster

    Can you give me access to your website and cpanel so that i can try?

    #10244
    Ryan Galasso
    Participant

    Yes, how can I give you that without posting on this public forum?

    #10260
    shamim
    Keymaster
Viewing 8 posts - 1 through 8 (of 8 total)

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