I have configured the email settings but when I send a message it is not sending the email to the addresses of the users.
Another plugin is working now, could it be a problem for that? What should I check to see any errors or logs?
As I cannot see how emails are sent and the content inside, Can you tell me if it contains the Body text of the message? if not, is there any possibility to insert it into the email sent to the email addres?