Expired license key message


Home Forums Front End PM PRO Expired license key message

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Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #15234
    SteveMTNO
    Participant

    Why am I getting an expired license message when I purchased FEP on March 26th, 2018?

    #15240
    shamim
    Keymaster

    I see your license will be expired in March 26, 2019
    Where are you getting this error message? What it shows in Dashboard > Front End PM PRO > Settings > Licenses?

    #15276
    SteveMTNO
    Participant

    It says this at the top of the dashboard:

    “You have invalid or expired license key for Front End PM PRO. Please go to Licenses page to correct this issue.”

    But when I go to the Licenses page, it has the correct license number displayed.

    #15279
    shamim
    Keymaster

    Please remove your license key then save changes and again input your license key then again save changes.
    Let me know.

    #15281
    SteveMTNO
    Participant

    Tried that, didn’t make any difference..

    #15285
    shamim
    Keymaster

    1. Go to Front End PM PRO > Settings > Licenses
    2. Input your license and save
    3. in address bar add &input_license_data=front_end_pm_pro end of your url
    4. press Enter
    5. a new text box will show under license input field. Click Get Data bottom of that field.
    6. copy that data and paste in that input field. Then save.

    #15287
    SteveMTNO
    Participant
    This reply has been marked as private.
    #15290
    SteveMTNO
    Participant

    I just clicked on the link above and this time the extra filed appeared. But the expired license message still appears on the dashboard after saving…

    #15300
    shamim
    Keymaster

    Did you follow step 5 and 6?

    Which version of the plugin you are using? If not latest version, please download latest version from https://www.shamimsplugins.com/checkout/purchase-history/ then try.

    If still not work please give me access to your website so that i can try. Send credential through contact form

    #15303
    shamim
    Keymaster

    Thank you for sending information.
    Please check your website now.

    #15305
    SteveMTNO
    Participant

    It’s working now.. what was the problem?

    #15309
    shamim
    Keymaster

    I just followed above steps.

    #15311
    SteveMTNO
    Participant

    Any idea why the error message came up in the first place?

    #15316
    shamim
    Keymaster

    License key check done once in a week. If somehow your website cannot connect to license server then this error might happen.

    This require more debug to pinpoint what was the issue in the first place.

Viewing 14 posts - 1 through 14 (of 14 total)

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