Group messaging for most but sending individual for a few


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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #21275
    Dawson College
    Participant

    Hi Shamim,

    I’ve got a new problem as a result of students group messaging admissions.

    The admissions users cannot send a new message to one or a few students specifically.

    Is there a way to achieve this? I get the error, “You are not member to any group” and I don’t get the field to select one or many users.

    Thank you for your help.

    #21278
    Dawson College
    Participant

    Slight correction. When I turn off all my customizations, the admissions user can only send a message to the admissions group.

    The admissions user still can’t message one student only.

    Thank you.

    #21295
    shamim
    Keymaster

    What it setup of your Max recipients in Front End PM PRO > Settings > Recipient?

    #21298
    Dawson College
    Participant

    0.

    Will that conflict with the group messaging settings?

    Thank you.

    #21305
    shamim
    Keymaster

    It is not conflict but a setup.
    You can set this more than 0.
    If you want your students cannot sent message to any individual student/admission then block them using role to role block. Go to Front End PM PRO > Settings > Security > Role to Role Block. then setup
    “From Role” to “Student”, “To Role” to “All Roles”, “Block For” to “New Message”

    #21307
    Dawson College
    Participant

    Thank you for confirming.

    I have already done the setup in security and that’s working as expected.

Viewing 6 posts - 1 through 6 (of 6 total)

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