Invalid or expired license

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • July 26, 2020 at 6:20 pm #39676
    Jeremy Goebel
    Participant

    I have followed all the steps listed here: https://www.shamimsplugins.com/docs/advanced-nocaptcha-recaptcha/troubleshoot-2/license-keys-not-activating-2/

    It is still not working for me. I still am getting the message “Your Advanced noCaptcha… Pro is not active for this URL. Please visit… to manage… URLs.”

    I use a firewall through sucuri.net so I cleared my cache multiple times and that still has not solved the problem.

    I also deleted and reinstalled the plugin…

    July 26, 2020 at 6:30 pm #39679
    Shamim Hasan
    Keymaster

    Which version of this plugin you are using?
    What is your website url?
    Did you tried “Settings > Advanced noCaptcha & invisible Captcha > Licenses
    Then remove your license key and save changes, again input your license key and again save changes.” ?

    If still not working, can you give me access to your website so that i can try? If yes, please send using https://www.shamimsplugins.com/sensitive-information/

    July 26, 2020 at 6:35 pm #39681
    Jeremy Goebel
    Participant

    The version of the plugin is 5.6
    goebelfarms.com
    Yes I removed it, put it back in.
    I also deactivated the license on your website and reactivated it.

    July 26, 2020 at 7:44 pm #39683
    Shamim Hasan
    Keymaster

    can you give me access to your website so that i can try? If yes, please send using https://www.shamimsplugins.com/sensitive-information/

    July 26, 2020 at 9:35 pm #39686
    Jeremy Goebel
    Participant

    I’m sorry. I’m not comfortable giving access to the site.

    July 27, 2020 at 1:22 am #39693
    Jeremy Goebel
    Participant

    Could I get a refund for my last purchase? Because I couldn’t get this worked out, I installed another version of the recaptcha so I am using a different plugin now. Thank you.

    July 27, 2020 at 9:55 am #39697
    Shamim Hasan
    Keymaster

    Sure, You can get a refund.
    Before that can i try? If you want you can give access using AnyDesk/Teamviewer so that you can see what i am doing.

    July 27, 2020 at 6:39 pm #39717
    Jeremy Goebel
    Participant

    I’ve already deleted the plugin and installed a different one. I’m sorry.

    July 28, 2020 at 9:55 am #39724
    Shamim Hasan
    Keymaster

    Ok, I will process your refund.

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Viewing 9 posts - 1 through 9 (of 9 total)

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