Issue with entering username to send message


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This topic is: Resolved
Viewing 9 posts - 16 through 24 (of 24 total)
  • Author
    Posts
  • #34158
    Shamim Hasan
    Keymaster

    Somehow wp-json is not working in your website.
    Do you use any security plugin? If yes, Please deactivate all of them, Then test. Then activate one by one.
    Also deactivate any custom code plugin if you have.

    Let me know.

    #34200
    Hlaing Min
    Participant
    This reply has been marked as private.
    #34222
    Shamim Hasan
    Keymaster

    Please deactivate all plugins except this one and change theme to one of default theme (twenty*) and default htaccess then test.
    Then activate one by one.

    Let me know.

    #34259
    Hlaing Min
    Participant
    This reply has been marked as private.
    #34280
    Shamim Hasan
    Keymaster

    To debug further i will need to access your website. I need admin and FTP (both) access. Please send using https://www.shamimsplugins.com/sensitive-information/

    Also please give me a time when you will be available so that i can live chat with you when debug.

    #34312
    Hlaing Min
    Participant
    This reply has been marked as private.
    #41883
    Hlaing Min
    Participant
    This reply has been marked as private.
    #41891
    Shamim Hasan
    Keymaster

    I see in your test website main theme is active not child theme. Activated child theme and it will work.

    #41927
    Hlaing Min
    Participant

    Yes, Thank you.

Viewing 9 posts - 16 through 24 (of 24 total)

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