License code invalid

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  • March 5, 2019 at 6:59 pm #22217
    Sanne Huntink
    Participant

    Hello,

    We have a license for the Front End PM Pro plugin but when I login to our WordPress website there is a message that the license is invalid. The message says “Your Front End PM PRO is not active for this URL”. Which is weird because we haven’t changed URL or Front End PM settings for a long time. The expiration for this license is set on April 10th so that should not be the problem either. I have tried to re-add the websites URL and license code but that doesn’t make the message disappear.

    Can you help me with this?

    Kind regards

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    March 5, 2019 at 8:55 pm #22222
    Shamim Hasan
    Keymaster

    Please go to Front End PM PRO > Settings > Licenses and give me a screenshot of that page (obscure license key)

    March 5, 2019 at 9:02 pm #22224
    Sanne Huntink
    Participant
    This reply has been marked as private.
    March 5, 2019 at 9:13 pm #22228
    Shamim Hasan
    Keymaster

    Please follow https://www.shamimsplugins.com/docs/front-end-pm-pro/troubleshoot/license-keys-not-activating/

    March 5, 2019 at 9:18 pm #22231
    Sanne Huntink
    Participant

    Aha! When I removed the license key, saved the settings, and then added the key again and saved the key is correctly activated again!
    Thank you! Problem solved

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Viewing 5 posts - 1 through 5 (of 5 total)

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