My site works like Airbnb messaging. Users can send private messages but should not exchange personal contact details until they agree on a deal/price. So I have been checking messages that are sent and editing them to remove any telephone numbers, email addresses etc. It is better in this case because now I have to delete the entire message which causes confusion.
This would be great, however, there comes a point where the users do need to exchange personal details. This is the point where the deal is agreed. So an automatic system would not work as would be permanently on right?
At present there is a standard £deal agreed” message which is sent via the “All Messages” extension. After this message is accepted the users can exchange contact details.
Yes, I appreciate there are ways to beat this system. However, after posting an email address the user could receive a message, also sent to Admin, stating that further attempts to post such details would result in an account freeze. Anyway, it is beyond my level of expertise. If this is something you could do as a paid modification I would be interested.