Mail delivering issue

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  • July 7, 2019 at 3:18 am #26577
    Edson Arez
    Participant

    hi shamim,

    i am also having this issue with emails not being sent. any way you can help me figure out that is missing?

    i’ve followed https://www.shamimsplugins.com/docs/front-end-pm-pro/troubleshoot/email-notification-not-receiving/
    emails are the same, coming from same domain, the checkbox is checked.

    thank you

    [MODERATOR]- Created new topic instead of reply a resolved topic

    July 7, 2019 at 4:25 pm #26612
    Shamim Hasan
    Keymaster

    1. Are other emails (eg. registration email) is being sent?
    2. Both message and announcement emails are not being sent?
    3. Please check Front End PM PRO > Settings > Licenses > Bleeding edge Update Then update to latest beta version. Then test and let me know.

    July 8, 2019 at 12:37 am #26622
    Edson Arez
    Participant

    1. Yes other emails get sent.
    2. we don’t usually use announcements so we never tested.
    3. checking the bleeding edge and then updating worked. the emails get sent now. but there is a message key in the email title

    Thank you.

    July 8, 2019 at 10:27 am #26631
    Shamim Hasan
    Keymaster

    Please got to Front End PM PRO > Settings > Emails > Email Piping/POP3
    and set “Enable” as “None”. This will remove message key from email subject.

    July 9, 2019 at 4:46 am #26681
    Edson Arez
    Participant

    Thank you, is the only way to fix this the bleeding edge update? It says not to use on production.

    July 9, 2019 at 10:50 am #26691
    Shamim Hasan
    Keymaster

    You can uncheck bleeding edge update option if your website is on production.

    July 10, 2019 at 5:25 am #26733
    Edson Arez
    Participant

    but the emails would still be sent with it unchecked?

    July 10, 2019 at 5:10 pm #26765
    Shamim Hasan
    Keymaster

    Yes, it will work.

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Viewing 8 posts - 1 through 8 (of 8 total)

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