No captcha showing but when you register it shows error


Home Forums Advanced noCaptcha & invisible Captcha PRO No captcha showing but when you register it shows error

This topic is: Resolved
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #31737
    Brendon Hitchinson
    Participant

    hi have pro version installed and activated but nothing shows in register or login page but once you try reigster it shows error please complete captcha?

    please help

    #31765
    shamim
    Keymaster

    Are you using default wordpress login/registration form or any plugin/custom code for your login/registration form? Can you please send me your website url?

    #31778
    Brendon Hitchinson
    Participant

    hi its using woocommerce login details, address is firefx.com.au

    #31781
    shamim
    Keymaster

    It seems this plugin is not activated in your login/registration form.
    I have registered a fake account but it didn’t show any error.

    #31839
    Brendon Hitchinson
    Participant

    I disabled it because people were having issues signing up and completing orders, can i enable it now for you to check?

    #31870
    shamim
    Keymaster

    Can you create a staging/test website so that we can work on there without interfering your users?

    #31872
    Brendon Hitchinson
    Participant

    hey mate thats big work for something so simple. you have login details already to our site or no? if you do just login and fix it asap please if you are still waiting for login details let me know how i can send to you

    #31885
    shamim
    Keymaster

    I do not have your login details, Please send using https://www.shamimsplugins.com/sensitive-information/
    Also please let me know which version of captcha (v2/v3 – checkbox/invisible) you are using? Please recheck your google keys are correct.

    #32030
    shamim
    Keymaster

    I have checked your website, activated the plugin and registered a test account and everything is working fine.
    But as you are using V3, the are so many factor to be false positive in this version. Also if there any false positive there is no user option to prove that he/she is a human.

    I suggest you change captcha version to “V2 checkbox” and change google keys as well. Then test.

    Let me know.

    #32039
    Brendon Hitchinson
    Participant

    v2 is working thank you for checking and helping me.

Viewing 10 posts - 1 through 10 (of 10 total)

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