Notification Bar after Update


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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #16944
    Manish Patel
    Participant

    After i updated plugin today. Notification bar is not showing when received new message. i have to refresh page in order to get notification.

    Thanks

    #16952
    Shamim Hasan
    Keymaster

    I have tested now and it is working in my test website.
    Please clear all caches (server, browser etc) and check if that helps.
    Also see browser console if there any js error.

    Let me know.

    #16957
    Manish Patel
    Participant

    i have cleared caches on browser and still does not work.
    my server does not have cashes option.
    no error on js

    #16960
    Shamim Hasan
    Keymaster

    Can you give me access to your website to debug?
    If yes, send through https://www.shamimsplugins.com/sensitive-information/ (send wp admin and normal user details, ignore others).

    #16963
    Manish Patel
    Participant

    i have sent requested info.

    #16966
    Shamim Hasan
    Keymaster

    You have send one user account, please create another test user account and send to me so that i can send message between them and debug notification.

    #16969
    Manish Patel
    Participant

    just sent

    #16975
    Shamim Hasan
    Keymaster

    I see your website have js error (see screenshot) and it is coming from your theme custom.js file.
    Please contact with your theme if your theme added that file. Correcting that error should solve your notification issue.

    Attachments:
    You must be logged in to view attached files.
Viewing 8 posts - 1 through 8 (of 8 total)

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