Piping mailbox – not deleting replies once they have been forwarded.


Home Forums Front End PM PRO Piping mailbox – not deleting replies once they have been forwarded.

This topic is: Resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #19619
    Andrew Perryman
    Participant

    Hi Shamim,

    I have a real problem with accumulating email replies in the piping mailbox setup on my host via cPanel.

    This mailbox will just keep growing in size if the replies are not deleted automatically, can you assist?

    Have I missed something as part of the piping setup to delete these messages after they have been forwarded by the forwarder and your plugin from the piping mailbox?

    My piping mailbox has over 300 reply messages sat in it, I was under the impression that once the reply has been forwarded then the message in the mailbox gets deleted automatically is this not the case?

    how can we resolve this?

    Look forward to your assistance and update.

    Andrew

    #19731
    Shamim Hasan
    Keymaster

    For email piping setup, this plugin never access your email account. Your email account forward an email copy to this plugin, this plugins process that email, so this plugin never knows how many emails are in your email account, and never delete any email.

    If you want to delete emails after process, then use POP3 ( Go to Front End PM PRO > Settings > Emails ). Remember to delete all your emails first from your email account then setup POP3.

    #19744
    Andrew Perryman
    Participant

    Thanks for the pointer Shamim.. ????

Viewing 3 posts - 1 through 3 (of 3 total)

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