Please solve Captcha correctly – Checkout page (Woocomerce)


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Viewing 15 posts - 1 through 15 (of 16 total)
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    Posts
  • #39349
    john.owoc
    Participant

    Hi all,

    I’m having issues to get this plugin work on woocomerce checkout page.
    I’m using v3 of reCAPTCHA, i saw some issues in the past with this plugin, and i was wondering if that was solved or still happening.
    Any help will much appreciated.

    #39352
    Shamim Hasan
    Keymaster

    What issue you are facing?
    Can you share your woocommerce checkout url?

    #39450
    john.owoc
    Participant

    Hi,

    Any time a customer try to checkout he will get an error saying “Please resolve the Captacha correctly”.

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    #39464
    Shamim Hasan
    Keymaster

    For V3 google check so many things in background before determining bot or human. It may be browser ip/cookie/cache or anything which making false positive.
    As there is no way to prove that we are human, that’s why i still prefer to use V2 where if it making false positive it will give us an option to prove that we are human.

    #39487
    john.owoc
    Participant

    Hi,

    Thanks for the quick response.
    Ok i’ll give a try with v2 and will get back to you.

    #39501
    john.owoc
    Participant

    Hey there,
    I try with ‘v2 I’m not a robot’ and with ‘Invisible’ too, neither worked form me.
    Still having the same error message on checkout page ‘Please resolve the Captacha correctly’, and for v2 it seems to not work at all in any page, even tho i make sure to create the respective keys for each version and replace then on the Plugin Settings.
    Any other way ?

    #39513
    Shamim Hasan
    Keymaster

    Can you share your website url?

    #39586
    john.owoc
    Participant

    Hi,
    Sorry for the delay, been busy these days.
    Please find the url for stage since the plugin is no in production just yet.
    Right now the plugin is set to use the v2 “I’m not a robot”.

    thanks 🙂

    #39588
    john.owoc
    Participant
    #39599
    Shamim Hasan
    Keymaster

    Which check out plugin you are using? Or is it coming from your theme? Can you change your checkout form to default woocommerce checkout form for testing?

    #39719
    john.owoc
    Participant

    Hi,
    We are using Woocommerce to handle the checkout on this website, but not sure if is the default one. Let me find out that and ill get back to you. Thanks

    #39722
    john.owoc
    Participant

    Hi,
    The form is provided by our theme, and i’m afraid won’t be able switch to Woocommerce default form without breaking things.
    Is there other way that dont involve change the checkout form ?
    Right now the plugin is working on Register form, Comment form but not on login form or checkout (These are modified).

    #39755
    Shamim Hasan
    Keymaster

    Can you send the website link again.

    #39757
    john.owoc
    Participant

    Hi,

    https://bang-us-new.bangstg.com/

    may i have an email to send you the user/pass for the environment ?

    #39766
    Shamim Hasan
    Keymaster
Viewing 15 posts - 1 through 15 (of 16 total)

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