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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #41445
    Allison Rae
    Participant

    I just renewed my license for the pro version after it expired in September. Unfortunately, I’m getting the error message I got when I tried to activate it last year:

    Invalid license. Please visit your account page and verify it.

    The license is correct. The pro plugin will not activate. Last year when this happened you had to log in and manually activate it. Will you do that again, please?

    Thank you.

    #41448
    Shamim Hasan
    Keymaster

    May you please download latest version and install from https://www.shamimsplugins.com/account/ ?
    Also you can get your latest license from that account page as well (it it trimmed to 32 characters).

    Let me know.

    #41499
    Allison Rae
    Participant

    I did download and install the latest version days ago and updated the license key. The error message I reported earlier is what I got. Nothing has changed.

    #41502
    Shamim Hasan
    Keymaster

    I have updated your previous license as well. Please try remove your license key and save changes and again input your license key and again save changes.

    If still not working please give me screenshot of your settings full page of this plugin (hide keys).

    Let me know.

Viewing 4 posts - 1 through 4 (of 4 total)

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