Pro version upgrade from free version not working


Home Forums Advanced noCaptcha & invisible Captcha PRO Pro version upgrade from free version not working

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #36235
    Philip Cummings
    Participant

    I had free version working on a web site..I upgraded to Pro 2-5 License and loaded on to the original site (with Free version) plus loaded on to an additional web site.
    Original web site and additional web site not showing reCaptcha image.
    Have Have “activated” pro and de-activated(removed) free version.
    License number correctly inserted and saved on both sites.
    Version V2 “I’m not a robot” selected.
    Original site still has Site Key and Secret Key from free version
    New site is unable to obtain Site Key or Secret Key –
    when attempting to get them from “Google” it indicates I only have 1 site (original site)
    I have gone to -settings-advanced noCaptcher & invisible captcha- and confirmed license key installed and activated.

    #36247
    shamim
    Keymaster

    Please go to https://www.google.com/recaptcha/admin and create new keys for new site (or you can add your new domain in existing keys also, in that case go to this url and click settings and add your new domain in domain list).

    Let me know.
    If still not working please include your website url in next reply.

    #36266
    Philip Cummings
    Participant

    Hi,
    Thank you for your input..
    I added the domain for the second web site..
    (I had previously done this)

    Both sites are still not showing reCaptcha.
    Rebooted computer

    I was unable to create new keys.
    Can you provide explanation on how to do this as I was unable to see where this function could be done.

    The two url’s are:
    https://fastcars.com.au/
    https://www.activeproducts.com.au/

    site label is Fastcars

    thank you for your assistance

    philip

    #36269
    shamim
    Keymaster

    Please go to Dashboard > Settings > Advanced noCaptcha and invisible Captcha and send me a screenshot of that page (Full page).

    #36278
    Philip Cummings
    Participant
    This reply has been marked as private.
    #36294
    shamim
    Keymaster

    Not this page.
    Go to your website admin area (eg. https://fastcars.com.au/wp-admin/). Dashboard > Settings > Advanced noCaptcha and invisible Captcha and send me a screenshot of that page.

    #36325
    Philip Cummings
    Participant

    this one…

    Attachments:
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    #36357
    shamim
    Keymaster

    You have enabled failed login captcha. That means if you fail 2 times (try using wrong password 2 times), it will show captcha.

Viewing 8 posts - 1 through 8 (of 8 total)

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