Problem with Groups: not finding all roles when editing groups


Home Forums Front End PM PRO Problem with Groups: not finding all roles when editing groups

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  • #42340
    willaim.john
    Participant

    Hi I have installed the FE PM Pro into my website and I am trying to set up the groups but when I add either {role}- or the unparsed version into the box the ‘searching’ it does only brings up the standard roles such as admin, editor, author,contributor and subscriber but I have a number of other custom roles I want to send to. I tried adding another role into the User Role Editor but that had no effect. All the roles are fine in the User database.
    It’s the latest version of FEPM Pro – 11.3.1
    Also using User Profiles Made Easy if that’s relevant.
    Can you advise please?

    Many thanks
    Bill

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    #42354
    willaim.john
    Participant

    Hi I have moved this forward and managed to find the groups I need. I decided to perform a small test to see if emails are received (group has 8 users). Message sends successfully but emails are not sent. If I send another message with say 6 users (ie not a group but just 6 individuals) then the email seems to be sent.
    I am using WPMail SMTP plugin if that is relevant (which works when you test it).
    Sending to groups is an important part of the site so I do hope we can resolve this.
    Many thanks
    Bill

    #42358
    willaim.john
    Participant

    Stop press I changed the email interval from 1 minute to 15 minutes and it has suddenly triggered today. Is that to be expected?
    Thanks
    Bill

    #42378
    shamim
    Keymaster

    Group and announcement emails are send using cron, So it may possible after changing that value cron was reset and start sending emails. I have seen this behavior before with some of my users.

Viewing 4 posts - 1 through 4 (of 4 total)

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