Replies are not sending

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    Posts
  • March 15, 2019 at 9:38 pm #22541
    Andy Foster
    Participant

    Hi,
    When a user replies to an email, the replies are not reaching the recipients email inbox OR Front -End messaging area on my website.
    Could somebody please help me? I’m happy to provide screenshots of my settings page to help fix the problem.
    Many thanks

    March 16, 2019 at 2:40 am #22547
    Shamim Hasan
    Keymaster

    From where you are replying? Email or in website?
    Did you set Email piping or POP3?

    March 17, 2019 at 10:33 pm #22567
    Andy Foster
    Participant

    Hi,
    I’m replying from email. I’ve not set to POP3, I’ve set to “Piping”
    Should it be set to POP3?

    Thanks

    March 18, 2019 at 12:08 am #22570
    Shamim Hasan
    Keymaster

    For email piping you can follow https://www.shamimsplugins.com/docs/front-end-pm-pro/getting-started-2/email-piping/

    If you find difficulty to setup you can set POP3.

    March 18, 2019 at 1:21 am #22572
    Andy Foster
    Participant

    Hi,
    Can you explain how I set-up the POP3 option please?
    Thanks

    March 18, 2019 at 2:42 am #22575
    Shamim Hasan
    Keymaster

    Please select POP3 in Front End PM PRO > Settings > Emails

    If you use your own domain email address then ask your host to get those information.

    If you use gmail/yahoo then google how to setup POP3.

    Let me know if you found it difficulty.

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Viewing 6 posts - 1 through 6 (of 6 total)

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