User can’t sent message but can receive

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  • November 11, 2021 at 8:07 pm #43926
    nadeem.butt
    Participant

    I have a user who all of a sudden can’t send a message. When they begin to type a users name in the recipient box it always comes back with “No matches”. However I myself can still send messages and the user’s list still appears when I type. Nothing has changed on the site so not sure whats happening?

    November 13, 2021 at 10:16 pm #43939
    Shamim Hasan
    Keymaster

    Can you give me a screenshot of Front End PM PRO > Settings > Security tab full page? Also let me know your that user role.

    November 15, 2021 at 6:29 pm #43943
    nadeem.butt
    Participant

    Thanks. See below for screenshots. The user is a “Recruitment Admin”. Has been working fine for 6 months. Without anything changing now the user can’t send new messages. They can however reply to messages.

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    November 16, 2021 at 9:39 pm #43949
    Shamim Hasan
    Keymaster

    All settings seems ok.
    Can you create a new Recruitment Admin user and check if that user can send new message?

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Viewing 4 posts - 1 through 4 (of 4 total)

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