Website Owner Error: Invalid Key Type (occurs only in 1 of all registration for)


Home Forums Advanced noCaptcha & invisible Captcha PRO Website Owner Error: Invalid Key Type (occurs only in 1 of all registration for)

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #41394

    Hello, the plugin does its job well in all the registration forms except 1, here is the link to the registration forms where the plugin is failing: https://outlabeled.com/vendor-register/
    I need help to solve this problem please

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    #41398
    shamim
    Keymaster

    Which version of the plugin you are using? Can you use latest version of the plugin?
    Also it seems this page google keys are coming from wcfm. Can you check if they have any settings to change this keys? You can even ask their support if you do not get any settings for keys, they may know where this keys coming from in this registration page.

    Let me know.

    #41401

    I am using the latest version, I have changed the Google reCaptcha key several times, but it is still a problem, it only happens in that register form, the rest of the forms do work.

    Within this website there are two places where reCaptcha can be added:
    – Elementor
    – Advanced noCaptcha & invisible Captcha PRO (only reCaptcha is configured here)

    Let me know if you need more information to solve the problem.

    #41403
    shamim
    Keymaster

    Can you create a staging site and give me access there so that i can try to find the issue?

    #41405
    This reply has been marked as private.
    #41407
    This reply has been marked as private.
    #41409

    What recommendation do you give me for me to solve it? I have to add some code?

    #41411
    shamim
    Keymaster

    Registration page captcha keys are not coming from this plugin, so it doesn’t matter how many times you change code in this plugins settings page. We need to find out from where this captcha keys coming from. Can you search in db if i tell you what to search?

    Working on live website is risky. If you understand the risk and want to work on live site you can send admin details using https://www.shamimsplugins.com/sensitive-information/

    #41414

    I had to change plugin yours is not compatible with the form I am using. thank you

    #41420
    shamim
    Keymaster

    If you find any plugin which working with that form, please let me know so that we can try to implement that in our plugin.

    Also most hosting support one click staging site creation, you can contact your host if they support that.

    If not you can give me access to your website so that i can try to find out where the issue is.

    #41424

    This is the plugin that works on the registration form that I am using: https://wordpress.org/plugins/google-captcha/
    I am considering changing your plugin to that one if the problem cannot be fixed
    by the way I can’t create a Staging, what level of access do you need to solve this?

    #41426

    how long will it take you to solve it?

    #41428
    shamim
    Keymaster

    I need access so that i can install/uninstall plugin or edit code in this plugin files. That means i need admin access to your website and SFTP/FTP access to this plugin folder.
    As i am still not sure where the issue is, so i cannot tell how much time it can take. But i can give your site 30 minutes time.

Viewing 13 posts - 1 through 13 (of 13 total)

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