You do not have permission to access message system


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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #24376
    Uğur Terzi
    Participant

    Hello,

    I used <?php echo do_shortcode(“[front-end-pm]“); ?> in a template but it says “You do not have permission to access message system” even the test users role has the permission.

    Do you have any idea?

    Thank you.

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    #24384
    Shamim Hasan
    Keymaster

    Please go to Front End PM PRO > Settings > Security > Who can access message system?

    Let me know.

    #24395
    Uğur Terzi
    Participant

    I already mentioned at the first update “..even the test users role has the permission.”
    Note: I tried to check all roles before creating this support topic.

    #24398
    Shamim Hasan
    Keymaster

    Sorry for that. Sometimes user think other plugin permission, so as a measure i told you to check that.

    Any role user can access that or all users getting that error?

    Do you use any custom code for this plugin?
    This error means any plugin/code is using hook fep_current_user_can to dynamically change access permission. Can you deactivate all other plugins and change theme to one of default theme then test? Then activate one by one. if you found any conflict let me know so that i can try to solve the issue.

    #24410
    Uğur Terzi
    Participant

    Hi Shamim,

    Regarding the “Any role user can access that or all users getting that error?” I already told you 🙂 that “I tried to check all roles before creating this support topic.”

    No, I just installed and activated. No custom code. The shortcode “[front-end-pm]” prints that permission error for all kind of roles evet it has the permission or not.

    I searched the hook “fep_current_user_can” in the whole file system and the result is no other location than “front-end-pm-pro”.

    Thanks

    #24414
    Shamim Hasan
    Keymaster

    Are you using any caching plugin? If yes please clear cache and exclude message page from caching. Also deactivate caching plugin temporarily.

    If still not working then it needs some debug from php. If you are comfortable to change php then i can live chat with you and give you debug code. Otherwise you can give me access permission to your website so that i can debug in your website.

    Let me know.

    #24416
    Uğur Terzi
    Participant

    No, I don’t use any cache plugin yet. But I’ll (WP Fastest Cache Pro)
    Regarding the debugging, yes I can help you. What do you need me to add and how can we chat?

    #24419
    Shamim Hasan
    Keymaster

    https://www.shamimsplugins.com/live-chat/
    This chat link will be available for next 30 minutes

    #24422
    Shamim Hasan
    Keymaster

    In your child theme’s functions.php you had $user_role = array_shift($current_user->roles);. Please read https://www.php.net/manual/en/function.array-shift.php

    array _shift will remove first element from array. So it remove your role.
    This does not only affect this plugin but other functions as well. Your website is a membership website. Your member will not be able to access content as their roles is removed.

    I have corrected that. I hope this will solve your issue.

    Let me know.

Viewing 9 posts - 1 through 9 (of 9 total)

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