David

Forum Replies Created

Viewing 15 posts - 76 through 90 (of 110 total)
  • Author
    Posts
  • in reply to: Message Renumbering after Update #16972
    David
    Participant

    I just restored the original database before I last updated. I updated Front End PM Pro to version 10.1.1. However, it seems that the 2 x changes that you mention above are already incorporated. Have you since made these changes to this version or do I need to do something else?

    in reply to: Message Renumbering after Update #16840
    David
    Participant

    I have tried this and it didn’t work.

    Please confirm I need to delete Front End PM Pro and then install and activate the GitHub version? Then after activating I update the database and the message IDs should remain the same? They didn’t…

    in reply to: Message box slow for certain users #15643
    David
    Participant

    Ok, the problem now is that when someone replies to an old message it does not appear at the top of the message box. It remains in the same position which could be many pages back. So it is necessary to follow the link in the email to find the message as it can be difficult to find it depending on the number of messages. Is this a result of the change. Is there anything that can be done about it or is this a sacrifice that is necessary to improve page load speed?

    in reply to: Message box slow for certain users #15556
    David
    Participant

    WOW! The difference is incredible. Is this because of the large number of messages?

    Thanks so much for your help, this will make a massive difference to things!

    in reply to: Message box slow for certain users #15538
    David
    Participant

    I sent you the IP address to the server, I can access the test site by changing the Hosts File.

    in reply to: Message box slow for certain users #15530
    David
    Participant

    Ok, I have a copy of the website on another server which is not live. I deactivated all plugins and enabled the default theme and it is the same, although a little faster due to having no plugins active. So the Admin message box loads in about 2 seconds and the user message box loads in just under 5 seconds. I have attached the latest query monitor screenshot.

    I assume you can do everything you need to on the test site which is not connected by DNS? I will send the IP address and the FTP account details. There are other live sites on the same server though.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Message box slow for certain users #15517
    David
    Participant

    No there is only one. I think the number 1 is referring to the row number which is shown in a separate column on the first attachment in this thread.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Message box slow for certain users #15496
    David
    Participant

    I also note that for the slower user, it says plugin is front-end-pm-pro1 and not front-end-pm-pro??

    in reply to: Message box slow for certain users #15492
    David
    Participant

    Also if I make the slow user an Administrator role or another non-Administrator role it is the same. So it is specific to this user, I suspect there are many other users who have the same problem as the message page loads on average about 50% longer than other pages.

    in reply to: Message box slow for certain users #15488
    David
    Participant

    Here is the screenshot showing the same for the user in question.

    It means nothing to me but I can see that there are 14 queries and it takes 7 seconds which accounts for the delay.

    I have attached the screenshot.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Message box slow for certain users #15478
    David
    Participant

    And this when I ran it a second time:

    ELECT user_id, meta_key, meta_value
    FROM wp_usermeta
    WHERE user_id IN (253)
    ORDER BY umeta_id ASC

    Caller: update_meta_cache()

    in reply to: Message box slow for certain users #15471
    David
    Participant

    Yes, here is the result for Admin logged in ( I have also attached the full screenshot).

    SELECT SQL_CALC_FOUND_ROWS wp_posts.ID
    FROM wp_posts
    LEFT JOIN wp_postmeta
    ON ( wp_posts.ID = wp_postmeta.post_id )
    LEFT JOIN wp_postmeta AS mt1
    ON ( wp_posts.ID = mt1.post_id )
    LEFT JOIN wp_postmeta AS mt2
    ON (wp_posts.ID = mt2.post_id
    AND mt2.meta_key = ‘_fep_delete_by_1’ )
    WHERE 1=1
    AND wp_posts.post_parent = 0
    AND ( wp_postmeta.meta_key = ‘_fep_last_reply_time’
    AND ( ( mt1.meta_key = ‘_fep_participants’
    AND mt1.meta_value = ‘1’ )
    AND mt2.post_id IS NULL ) )
    AND wp_posts.post_type = ‘fep_message’
    AND ((wp_posts.post_status = ‘publish’))
    GROUP BY wp_posts.ID
    ORDER BY wp_postmeta.meta_value+0 DESC
    LIMIT 0, 15

    Attachments:
    You must be logged in to view attached files.
    David
    Participant

    Further to this, it seems my users are pressing send but then due to whatever reason nothing is happening for a long time other than the browser showing that the page is loading (sometimes minutes). So they go back in the browser to the previous page and send again. Then two messages come through.

    Why would it take so long to send? I have about 40,000 messages in the database and things seem to run slower now, is this a limitation on my cheap hosting package or the plugin.

    Thanks for your advice.

    in reply to: how do i setup Front End PM Pro in a chile theme? #14904
    David
    Participant

    Thanks!

    in reply to: how do i setup Front End PM Pro in a chile theme? #14894
    David
    Participant

    I am also trying to change the text of the reply button to “SEND” but I cannot find this in any of the templates. Am I missing something?

Viewing 15 posts - 76 through 90 (of 110 total)