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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #34083
    David Kelbley
    Participant

    I’m running Avada with Contact Form 7. The reCAPTCHA v3 credentials have been entered and the domain is properly configured in Google. I also have [anr_nocaptcha g-recaptcha-response] configured in Contact Form 7. However, the reCAPTCHA fails to show up and when I attempt to submit an email, I receive the following messages:

    PLEASE SOLVE CAPTCHA CORRECTLY
    VALIDATION ERRORS OCCURRED. PLEASE CONFIRM THE FIELDS AND SUBMIT IT AGAIN.

    How can I correct these error messages? I would have thought purchasing the license key would have solved these issues.

    #34094
    shamim
    Keymaster

    Can you show me your form page url?

    #34104
    David Kelbley
    Participant
    This reply has been marked as private.
    #34135
    shamim
    Keymaster

    Please follow https://www.shamimsplugins.com/docs/advanced-nocaptcha-recaptcha/getting-started-advanced-nocaptcha-recaptcha/implement-in-contact-form-7/ (specially Remove google keys (if any) from Dashboard > Contact > Integration > reCAPTCHA)

    Also as you are using V3, Google check so many things behind the scene to determine human/bot. If there any false positive there is no option in this version for user to prove that he is human.

    #34219
    David Kelbley
    Participant
    This reply has been marked as private.
    #34228
    shamim
    Keymaster

    I still see that you didn’t remove google keys from Dashboard > Contact > Integration > reCAPTCHA, Can you try one more time?
    Also please use V2 (as V3 does not allow user input).

    Let me know. If not work you will get a refund, don’t worry.

Viewing 6 posts - 1 through 6 (of 6 total)

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