Email Notification Not Working


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Viewing 15 posts - 16 through 30 (of 31 total)
  • Author
    Posts
  • #14815
    Steven Clarke
    Participant

    I’m not sure… I’ll investigate this and get back to you.

    #14818
    Steven Clarke
    Participant

    Hi, the messages are coming through now! However, they’re going to the SPAM folder.

    Is there a way to strip that “Message Key” from the message subject?

    Regards,
    Steve

    #14834
    shamim
    Keymaster

    I registered a user with my email address, use lost password form to send me a password reset link in email, send a test email from your SMTP plugin to my email but i still did not receive a single email.

    Can you please recheck you website is sending email correctly? Let me know.

    #14836
    Steven Clarke
    Participant
    This reply has been marked as private.
    #14840
    shamim
    Keymaster

    It seems your sendgrid ip is blacklisted by spamcop.
    Can i temporarily deactivate your SMTP plugin and install a custom plugin which will log every email in your server instead of actually send email?

    #14842
    Steven Clarke
    Participant

    Wow. Okay.

    Steve

    #14845
    shamim
    Keymaster

    Sorry, by mistake i have uploaded wrong version. Please remove shamim-email-log plugin by ftp

    #14847
    Steven Clarke
    Participant

    Please tell me how to do that… my sys admin has left the office!

    #14850
    shamim
    Keymaster

    Please use ftp/file manager then go to your website wp-content/plugins directory and remove shamim-email-log folder.

    If you find any difficulty you can give me FTP access.

    #14852
    Steven Clarke
    Participant

    Okay, it’s done.

    #14855
    shamim
    Keymaster

    I logged email and see that email sent.
    Now i re-activate SMTP plugin. Can you please check sendgrid log to see if any email there.

    #14857
    Steven Clarke
    Participant
    This reply has been marked as private.
    #14861
    shamim
    Keymaster

    Yes.
    Please use any other Mailer in your SMTP plugin setup. If possible use your server SMTP setup.
    I see you have “From Email” setup as same domain email. Use this email details to send email.

    #14863
    Steven Clarke
    Participant

    OK, thanks for your help.

    #14891
    Steven Clarke
    Participant

    Hi,

    As per your suggestion I’ve replaced the WP SMTP plugin with a working sendmail on the local server. All email is working now. Gmail still things that the Front End PM PRO emails are spam. Can you give me an idea of how to format the emails so that Google doesn’t treat them as spam? I tried sending to a yahoo email address and it did not go to the spam folder.

    Steve

Viewing 15 posts - 16 through 30 (of 31 total)

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