Shamim Hasan
Forum Replies Created
-
Posts
-
1. Please recheck if you set “Front End PM Page” in Front End PM PRO > Settings > General
2. If you deactivate that plugin, does it works?Let me know.
For future ref:
issue was
1. merged database table from another website where there was already value of _fep_email_sent for future messages. Which prevent to send email.
2. “Email me when I get new messages?” was unchecked in user setting page.Please go to Dashboard > Front End PM PRO > All Messages and select your messages and bulk delete.
Yes, you can now remove this code. There is now a settings to allow reply of deleted message. Please go to Front End PM PRO > Settings > Security
Your code is correct except last semi-colon.
I see you are using a custom plugin for this plugin. In that plugin you are using get_current_screen() function without checking if that function exists or not.
Please go to custom-fepm-config.php around line 56 and add
function_exists( 'get_current_screen' )check before that.Please visit https://www.shamimsplugins.com/live-chat/ and start chat in right corner. This link will be available for next 30 minutes.
How to add debug code?
Do you use any SMTP plugin? Do that plugin have email log?
Can you give me access to debug? i need admin and FTP access. If yes please send using https://www.shamimsplugins.com/sensitive-information/You will found this option in Front-end settings (from where you send your messages)
1. Other checks have satisfactory results?
2. So only live site is not sending emails? normal emails are being sent? eg. registration email?
3. Did you do a conflict check? Eg. deactivate all plugins and activate one of default theme (eg. tweenty*) ?So only live site is not sending emails?
Please follow https://www.shamimsplugins.com/docs/front-end-pm-pro/troubleshoot/email-notification-not-receiving/
Let me know.
Hi Pavlo
Please follow https://www.shamimsplugins.com/docs/front-end-pm-pro/troubleshoot/email-notification-not-receiving/
If still not working please create a separate topic so that i can support you better.Can you please create a staging site so that i can check without affecting your live users?
Can you please send test user credentials using https://www.shamimsplugins.com/sensitive-information/ so that i can have a look?
Most common reason for this is if any user delete that message other user cannot reply anymore by default.
You can check Front End PM PRO > Settings > Security > Reply Deleted Message
Let me know.