The front end messenger works great. Email notifications are sent as expected. BUT… when I send an announcement, the email notifications never hit the server at In Motion. I spent 30 mins on with them and they tried everything. Nothing is wrong with the settings. Can you please help as this is a bit frustrating.
I suggest you immediately change both password, then again give new password to me. When sending please check (tick) “Set as private reply”. Your both password was public for about 3 hours, Hope nobody use that.
I set myself as vendor and send message, that also not receiving emails. That means as administrator i receive all emails but other rolls i do not receive any emails.
It may conflict with other plugin and/or theme. To debug i need to deactivate all plugins and change to default theme. Please let me know you have full backup.