Denis Marchand

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 25 total)
  • Author
    Posts
  • Denis Marchand
    Participant

    Hi,

    > Please make sure your cron is working properly

    It works properly for any other task in our WP site. No problem observed.

    > If you set “Every 5 minutes” and it works, my suggestion is that you can keep that settings.

    It’s the case but I’d like to understand why “Every hour” could be a problem. The interval was set to “Every hour” in order to avoid overloading Mailgun when we are sending numerous notifications from various extensions in our WP site.

    Denis Marchand
    Participant

    > This is not the case for the other notification emails that FEPM is sending.

    This might be wrong. We couldn’t actually check this correctly. Please forget. The problem remains the same, though.

    Regards.

    in reply to: Marking announcements as read #44259
    Denis Marchand
    Participant

    Thanks, Shamin

    in reply to: Marking announcements as read #44241
    Denis Marchand
    Participant

    Hi Shamin,

    Oops, My name in the post is not correct. Patrick Philippot left out our organization and I have taken over.

    My name is Denis Marchand. I changed the name in the account profile but it remains unchanged in subsequent replies of the pot.

    How can I get the name to change in the posts?

    Many thanks in advance.

    Denis Marchand

    in reply to: Marking announcements as read #44239
    Denis Marchand
    Participant

    Hi Shamin,

    I strongly support Patrick’s request. The capability exists for messages and is very handy.
    Users have a hard time understanding why the same function does not exist for announcements.

    Please let us have as soon as possible. It will be greatly appreciated.

    Thanks in advance.

    Denis

    in reply to: Marking announcements as read #43871
    Denis Marchand
    Participant

    > I can add this feature in next version of this plugin.

    Yes, please. Since this feature is already available for messages, users are somewhat confused to not have the same possibility for announcements.

    Thanks in advance.

    Patrick

    in reply to: Marking announcements as read #43842
    Denis Marchand
    Participant

    Hi Shamin,

    > When user open that announcement it automatically marked as read

    Of course but that’s not the problem I explained in my example. Let’s assume the user has dozens of announcements pending and he doesn’t want to open them now one by one to get rid of the alerts header. How should he proceed ?

    Currently, what I do in such a situation is to right-click each announcement and open it in another tab. I don’t necessarily read them because they might be too old or irrelevant. Then I close all tabs and refresh the page to get rid of the alerts header.

    I’d like to be able to bulk mark multiple announcements as read.

    Thanks.

    Patrick

    in reply to: Email still pending after annoucements #43446
    Denis Marchand
    Participant

    Hi again,

    The pending emails have been finally sent after I changed the interval settings in the Email tab ? ! ? !

    Wondering what could have blocked the sending mechanism…

    Patrick

    in reply to: Cannot answer to myself #43304
    Denis Marchand
    Participant

    Hi Shamim,

    >> It seems your message (only one) deleted by another recipient of that message.

    This raises a question about the meaning of the option “Can user reply to messages deleted by other user”. Does this mean that if this option is not enabled, once one of the recipients in the group has deleted the message for himself, it’s no longer possible for other recipients in the group and for the message author himself to answer this message ? This is apparently what happened.to me.

    If the answer is yes, I don’t see the purpose of this option. In which case is this behavior useful ?

    Thanks in advance for giving us more explanations about this feature.

    Patrick

    in reply to: Cannot answer to myself #43297
    Denis Marchand
    Participant

    Note that I had deleted messages in other threads but not in this one (since it only contained my initial post).

    Patrick

    in reply to: Cannot answer to myself #43295
    Denis Marchand
    Participant

    Problem solved by checking the following option in the Security tab :

    “Can user answer messages deleted by another user ?” (approximate translation from french).

    I was not aware of any message deletion since there was only one message in the thread : mine.

    Patrick

    in reply to: Cannot answer to myself #43293
    Denis Marchand
    Participant

    Hi again,

    If you tell me where I should look in the database in order to check whether I have been locked, there’s no problem. I’m a former system engineer, you can get technical.

    Patrick

    in reply to: Cannot answer to myself #43291
    Denis Marchand
    Participant

    This new problem also appeared in a thread posted to a group.

    Patrick

    in reply to: Cannot answer to myself #43288
    Denis Marchand
    Participant

    The problem suddenly appeared on another thread where I had already posted three time. Now, I can’t post any new message.See attached screen capture. The error message is in french and means : “You have not the permission to send an answer to this message”.

    Patrick

    Attachments:
    You must be logged in to view attached files.
    in reply to: Cannot answer to myself #43286
    Denis Marchand
    Participant

    Hi Shamim,

    > You can add yourself in whitelist group

    I did this already. No effect. I systematically get the error message when opening the message page.

    Patrick

Viewing 15 posts - 1 through 15 (of 25 total)