Forum Replies Created
December 28, 2018 at 6:41 am in reply to: Users can not reply to messages in front end – You do not have permission #20156
Thank you for your reply.
1. The message in question is showing as “Status=Publish” in the admin “All Messages” area.
2. The message was sent to a “Group” (Members) and no one in the group can reply, as far as i can tell, no one has given anyone a “blocked status” site wide.
Any other ideas?June 29, 2018 at 12:34 am in reply to: Site getting a 504 Gateway Time-out error after submitting message #15384
Based on Shamim’s recommendation (after some troubleshooting with him, great support by the way!). Because of the web-server timing out trying to send to so many recipients (over 100) – he recommended i installed a SMTP plugin to do the sending instead. I installed “Easy WP SMTP” to handle the sending out. I happy to say that, at the moment, this has resolved the timing out issue. I also upgraded to the latest version as of posting this (8.3). I will continue to test.
Thanks to Shamim for his time and effort in finding a solution!June 20, 2018 at 9:53 pm in reply to: Site getting a 504 Gateway Time-out error after submitting message #15152This reply has been marked as private.June 20, 2018 at 9:20 pm in reply to: Site getting a 504 Gateway Time-out error after submitting message #15144
I do, but i can’t seem to invite “@shamim51” to a channel or DM. I think i need an email address. I’m I missing something?
Thank you!June 20, 2018 at 8:47 pm in reply to: Site getting a 504 Gateway Time-out error after submitting message #15139This reply has been marked as private.June 20, 2018 at 8:01 pm in reply to: Site getting a 504 Gateway Time-out error after submitting message #15133
Thank you for your response.
1. getting 504 when sending group message or multiple recipients (in “To” field)?
Just when sending Group messages to any defined group. Direct messages, in the “To” field seem to submit fine – and send email notification.
2. How many members you have in group which you are sending to?
Largest group is 181 users, smallest group is 25. Selecting either when creating a new message produced the 504 error after submitting
3. Create a test group with 5/6 members and send message to that group, are you getting 504?
Yes, the test group of 5 produced the same 504 error. Typing in all five of the same users (that were in the test 5 group) into the “to” filed and the submitting does not produce error.
4. How many total messages and announcements you have?
65 messages total (sent from all users) in backed system. I have 35 in my “inbox” that i am using to test send outs.
5. Do you use any caching plugin?
No, at the moment i do not.
Please let me know if you need anything else or email/DM to gain access for troubleshooting.
Thank you for your help!June 20, 2018 at 2:20 am in reply to: Site getting a 504 Gateway Time-out error after submitting message #15115
Under Multiple Recipients, there are 2 settings: Max recipients and Message type.
When a message is submitted to be sent out to a Group (with about 100 recipients), how should setup these settings?
If i set the Max recipients to 50, and then set message type to Separate Message – when the user submits a message with the plugin attempt to send 2 separate email notifications to 50 users (during that one submission)?
I am receiving a time out error (504) after submitting to a group (not when sending direct message to other users), and i am wondering if this is the cause (tiring to process multiple email notifications or one big 100 user notification).
Well done! Thank you for this fix. I have made these additions and can confirm this works.May 4, 2018 at 1:23 am in reply to: How to Select Multiple Groups while sending New Message #13988
I too would like this feature. Is there anyway to request this feature as an addition?