Shamim Hasan
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April 6, 2020 at 8:02 pm in reply to: I buy Pro version but it does not work this my site. Need help. #36158Shamim HasanKeymaster
It seems you are using V3 captcha which works invisibly.
Captcha will show if you set “V2 i’m not robot” captcha in Dashboard > Settings > Advanced noCaptcha & invisible captcha.
In that case you will need to create and add appropriate google keys.April 5, 2020 at 10:47 pm in reply to: Changes for the child theme, translation and non-display of the user name #36123Shamim HasanKeymaster1. If you follow all 3 steps from https://www.shamimsplugins.com/docs/front-end-pm-pro/getting-started-2/translate/#loco_translation you should be able to translate all string. Let me know after following this. You can upload your translating in https://translate.wordpress.org/projects/wp-plugins/front-end-pm/ so that other user can use that, also your name will be there in contributor list.
2. https://www.shamimsplugins.com/support/topic/from-name-in-admin/#post-15204
3. https://www.shamimsplugins.com/support/topic/remove-setting/#post-12519
4. https://www.shamimsplugins.com/support/topic/show-name-of-members-in-the-conversation-not-the-person-who-made-the-last-reply/#post-19088Shamim HasanKeymasterIf you follow all steps from https://www.shamimsplugins.com/support/topic/error-message-2/#post-35801 , it should do all that for you (assuming db user which is set in wp-config.php have the permission to create and alter db tables).
I am writing that again here
1. Check db user which is set in wp-config.php have the permission to create and alter db tables
2. Please backup your website first.
3. Then check Dashboard > Front End PM PRO > Settings > General > Remove data on uninstall and save changes.
4. Then Go to Dashboard > Plugins page and uninstall and delete this plugin from there.
5. Upload and Install again this plugin.Let me know after following above 5 steps.
Shamim HasanKeymaster“I am not a robot” checkbox shows when you set so. In the settings page of this plugin, there are setup which captcha you want to show.
I have instructed my billing department to full refund you. You will get it within couple of days.
Shamim HasanKeymasterAlso let me know if you followed https://www.shamimsplugins.com/support/topic/error-message-2/#post-35801
Shamim HasanKeymasterPlease check if your db user (which is set in wp-config.php) have the permission to create and alter db tables.
Also if you use multisite options may exists in wp_sitemeta table. delete from there also.
Then try to install again.Shamim HasanKeymasterThis settings changed a little bit in latest version.
Please set 0 in “Max Recipients” field. It will remove the ability to send message user to user. As you have already set admin, user will be able to send message to admin.Shamim HasanKeymasterPlease uncheck Dashboard > Front End PM PRO > Settings > General > Show Branding Footer
Shamim HasanKeymasterIs it ok if we we do at 10AM USA time (1400hrs GMT)?
It is evening time here (I live in Bangladesh, GMT+6), but i am available this time.Shamim HasanKeymasterRemove google keys (if any) from Dashboard > Contact > Integration > reCAPTCHA
Let me know.
Shamim HasanKeymasterShamim HasanKeymasterYes, i can.
Ok then Saturday 0800 hrs GMT. Please access https://www.shamimsplugins.com/live-chat/ this time and start a chat from bottom right corner.Shamim HasanKeymasterYes you can get the refund.
Before that may i know what error you are getting now?
You can give me access to your website or live chat with me to solve the issue. You can give me a time when you are free to live chat with me (between 0600-1400 hours GMT).Shamim HasanKeymasterWhat error you are getting now?
Can you give me access to your website so that i can try to setup for you? If yes please send credentials using https://www.shamimsplugins.com/sensitive-information/Shamim HasanKeymasterPlease backup your website first.
Then check Dashboard > Front End PM PRO > Settings > General > Remove data on uninstall and save changes.
Then Go to Dashboard > Plugins page and uninstall and delete this plugin from there.
Then again install and activate this plugin following https://www.shamimsplugins.com/docs/front-end-pm-pro/getting-started-2/activate-pro-version/.
Let me know. -
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